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About Tumi

TUMI is a renowned brand that has been revolutionizing the world of business, travel, and lifestyle essentials since 1975. With a commitment to design excellence, superior quality, technical innovation, and functional superiority, TUMI has become a trusted name among travelers and professionals alike.

One of the key pillars of TUMI's success is its relentless pursuit of design excellence. Drawing inspiration from industries such as aeronautics, automotives, and sports, TUMI creates products that are not only aesthetically pleasing but also highly functional. With over 125 patents to their name, TUMI's products are at the forefront of innovation, constantly pushing the boundaries of what is possible.

But TUMI's commitment to excellence doesn't stop at design. The brand is also dedicated to delivering superior quality in every aspect of their products. Each item undergoes a rigorous testing process, including the tumble test, handle jerk test, zipper tensile test, and mileage cycle test, among others. These tests ensure that TUMI products can withstand the demands of everyday use and maintain their durability over time.

In addition to design and quality, TUMI is also known for its technical innovation. The brand incorporates the most advanced and state-of-the-art components into their products to prevent any potential issues from arising. This focus on technical innovation ensures that TUMI customers can rely on their products to perform flawlessly in any situation.

TUMI's commitment to functional superiority is evident in their comprehensive testing process. Every product is taken out into the real world and assessed in multiple scenarios to ensure its performance and endurance. This dedication to functionality means that TUMI products are not only stylish but also practical, making them the perfect companion for any journey.

But TUMI's commitment to its customers doesn't end with the purchase of a product. The brand offers exceptional customer service and support, always ready to handle the unexpected and provide solutions and services. Whether it's repairing a broken item or helping track a lost bag through the TUMI TracerĀ® recovery program, TUMI ensures that their customers are taken care of.

Furthermore, TUMI is dedicated to sustainability and reducing its environmental impact. The brand creates products that are built to last, ensuring exceptional quality and durability. Additionally, TUMI has introduced recycled collections that utilize fabric made from post-consumer recycled plastic bottles and recycled nylon. This commitment to using recycled materials helps reduce waste and minimize the brand's carbon footprint.

In conclusion, TUMI is a brand that stands for excellence in design, superior quality, technical innovation, and functional superiority. With a dedication to creating products that are not only stylish but also practical and durable, TUMI has become a trusted name in the world of travel and business essentials. With their commitment to customer service and sustainability, TUMI continues to lead the way in providing innovative solutions for the modern traveler.g